Purchase & Refund Policy

North Kabab

Effective: July 28, 2026

Purchase & Refund Policy for North Kabab

Ordering and Purchases
North Kabab accepts customer purchases through its restaurant services, including online ordering, in-store food and drink purchases, menu browsing, party reservations, and available product sales.

Please review your order carefully before submitting it. This includes selected items, customizations, quantities, pickup or delivery details, and contact information. Menu items, availability, and pricing may change without notice.

Food and Beverage Orders
Because North Kabab prepares food and drinks to order, completed food and beverage purchases are generally final. If there is a problem with your order, such as a missing item, incorrect item, or quality concern, please contact North Kabab as soon as possible so the issue can be reviewed.

If a problem is confirmed, North Kabab may offer an appropriate resolution based on the situation. This may include correcting the order, replacing an item, store credit, or another reasonable solution.

Order Accuracy
Customers are responsible for checking order details before payment is completed. North Kabab is not responsible for issues caused by incorrect information submitted by the customer, including wrong item selections, customization choices, pickup time, or contact details.

Availability and Substitutions
Some menu items may sell out or become unavailable. If an item cannot be fulfilled, North Kabab may contact the customer to discuss available options.

Party Reservations
Party reservations may be subject to availability and confirmation by North Kabab. If you need to change or cancel a reservation, contact the restaurant directly as soon as possible. Any payment, deposit, refund, or credit related to a party reservation will be handled based on the specific booking arrangements provided at the time of reservation.

Product Sales
If North Kabab offers non-food product sales, customers should inspect items at the time of purchase when possible. Refunds or exchanges for these items, if any, are handled at North Kabab’s discretion unless otherwise stated at the time of sale.

Pricing and Payment
Prices are listed in the applicable currency and may change without notice. Taxes, fees, and other charges may apply depending on the order. Payment must be successfully completed before an order is processed, unless North Kabab states otherwise.

Cancellations
Once a food order has been submitted and preparation has started, cancellation may not be possible. If you need to request a cancellation, contact North Kabab immediately. Any cancellation request will be reviewed based on the order status.

How to Report an Issue
If you have a question about a purchase or believe there was an issue with your order, contact North Kabab directly as soon as possible and provide your order details so the team can assist you.

Contact Information
North Kabab
234 Markham Rd, Scarborough, Ontario, M1J 3C2, CA